Troubleshooting Invalid Printers in Remote Desktop Sessions
Overview Remote Desktop printing has long been a challenge in enterprise environments, particularly when dealing with multiple users accessing the same Terminal Server or Citrix XenApp environment. This article discusses a specific issue where printer registry entries persist incorrectly across user sessions, potentially leading to performance degradation and printing problems. Environment Affected Server Operating Systems: Windows Server 2008 Windows Server 2008 R2 Remote Access Solutions: Terminal Services (Remote Desktop Services) Citrix XenApp 6.0 Similar solutions running on the affected operating systems The Problem in Detail When users connect to a Remote Desktop or Citrix XenApp session, the system automatically creates printer mappings to enable printing from remote applications to local printers. These mappings are stored in the Windows Registry under: ...